Officer Jose Navarro of the Jacksonville Sheriff’s Office never imagined his career in public service would take him from the front lines of the Marine Corps to the heart of the city’s International Affairs Unit.
Yet that is exactly where his passion for service led him, and it is where he continues to make an impact every day.
Navarro, who has been with the agency for seven years, says his path to the International Affairs Unit began with a simple request.
While on patrol, he was asked to consider joining the specialized team. Once he learned the unit’s mission of building trust and understanding between non-English-speaking residents and the sheriff’s office, he was hooked.
“I was immediately interested,” Navarro recalled. “I did a work-along and was intrigued by what they had to offer. The goal is to bridge the gap, to make sure our community feels connected and supported, no matter the language they speak.”
Navarro’s commitment to service began right out of high school, when he enlisted in the United States Marine Corps. He served four years, embracing the discipline, teamwork, and purpose that came with putting on the uniform.
“I absolutely loved serving, waking up every day knowing I was going to do great things,” he said.
When his time in the military ended, Navarro sought another way to serve. A ride-along with a local police officer sealed the deal. “I immediately knew this was my calling after my time in the Marine Corps,” he said.
For Navarro, a good day on the job is measured by the connections he makes and the perceptions he changes. Whether he’s assisting a victim, mediating a tense situation, or simply listening, Navarro understands that effective policing often begins with communication and respect.
Working in International Affairs means he often serves as a bridge during difficult moments, ensuring that language barriers do not become barriers to justice or understanding. It also means taking the time to build long-term relationships in immigrant communities that may distrust law enforcement.
“People need to know that we’re here to protect and serve everyone,” Navarro said. “It doesn’t matter where you’re from or what language you speak—we’re here for you.”
The job is not without challenges. Navigating cultural differences, addressing misinformation, and ensuring that all parties understand important legal information can be difficult. But Navarro says the rewards outweigh the obstacles.
“The most rewarding part is when someone tells you they feel safer because of you, or when they trust you enough to ask for help,” he said.
Navarro encourages anyone considering a career in law enforcement, especially those with bilingual skills, to think about the role they can play in community policing.
“Your background, your skills, your story can make a difference,” he said. “We need officers who can connect with people from all walks of life. It’s about service, compassion, and being willing to stand in the gap.”
Today, Navarro’s passion for the profession continues as he supports efforts to recognize and encourage the next generation of protectors.
Nominations are now open for the "Next Generation of Protectors" campaign, in partnership with Law Enforcement Today.
All nominees will be entered for the Young Officer Award, presented by Galls at the National Law Enforcement Officer Hall of Fame induction ceremony in April 2026.
The campaign runs through October 31, 2025, honoring rookies and seasoned officers alike who inspire others through their service and dedication.
To support the campaign, Galls is offering special discounts through September 30, including 20% off Mission Made products with code PROTECT20, and 15% off sitewide with code LET15.
For more information or to submit a nomination, visit here.
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