WASHINGTON, DC- Immigration and Customs Enforcement (ICE) announced this week that it was releasing the first data reports from the agency’s Victims of Immigration Crime Engagement Office, otherwise known as VOICE, and the Department of Homeland Security’s (DHS) Victim Information and Notification Exchange or DHS VINE.
In a news release, ICE said the initial report, which will be published annually, reinforces the agency’s commitment to delivering justice for victims of illegal alien crime, while ensuring they have timely, accurate information about illegal aliens and immigration custody status.
President Trump and DHS chief Markwayne Mullin have made these efforts a priority and say that it’s important that victims of illegal alien crime receive the justice they deserve.
“President Trump has made it clear that justice for victims of illegal alien crime is a top priority,” said acting ICE Director David J. Venturella.
“These reports show DHS is backing up that commitment with action–giving victims and their families a direct line to information, support, and accountability when it comes to criminal aliens in our custody.”
One of President Trump’s first actions in his second term was to reestablish and relaunch ICE’s VOICE Office. That office operates a dedicated hotline to provide information, support, and referrals to families, loved ones, and victims of crimes linked to immigration.
The release noted that during the reporting period, covering Jan. 23, 2025 to Jan. 23, 2026, the VOICE hotline:
Received 897 total calls from victims, family members, and advocates
Helped 588 victims seeking assistance and information
Assisted 185 family members seeking services and information
Found that roughly two-thirds of callers were victims who contacted VOICE directly
Among the most frequently reported crimes include:
Assault (35%)
Rape or sexual assault (17%)
Homicide or manslaughter (10%)
“VOICE gives victims of illegal alien crime and their families a clear, direct point of contact with DHS,” said Venturella.
“Whether they are trying to understand the status of an illegal alien, get updates on a case, or connect to support resources, our mission is simple: Victims will be heard, they will be informed, and they will not be left in the dark.”
It was noted that most callers learned about VOICE online, through victim’s advocates, and through referrals from ICE.
According to the report, “VOICE will continue refining victim services, data collection, and targeted outreach to increase support for victims and families affected by crimes linked to illegal aliens.
The Department of Homeland Security also announced the release of the first comprehensive data analysis report for VICE, which provides nationwide access to custody status information for victims and families regarding individuals in ICE detention.
“Since its establishment in 2017 under President Trump, DHS VINE has delivered thousands of notifications concerning custody status changes for eligible individuals, helping victims make informed decisions for their safety, awareness and planning,” the release said.
The DHS VINE report, which analyzed registration and notification trends from 2017 to 2025, focused on 2025 data. Key findings include:
112,657 total registrations recorded across DHS VINE from 2017 to 2025
45,859 total notifications delivered systemwide during that same period
55,195 registrations in 2025–the highest annual volume since program inception
20,774 notifications delivered in 2025–the highest annual volume to date
37,762 registrations in 2025 originating from Federal Bureau of Prisons transfers
71% of notifications in 2025 were classified as affirmation notifications, reflecting transfers into ICE custody as the primary trigger
In 2025, 86% of registrants selected email or phone as their preferred notification method, while 14% selected SMS
The data found that 62% of all DHS VINE registrations occurred in 2024 and 205, with 48% of 2025 registrations occurring between May and July. In 2025, 51% of notifications were delivered in the months of January, May and July.
That is attributed to periods of increased custody-related activity due to increased immigration enforcement activities.
VOICE Office: Provides information, help, and referrals to victims of crimes linked to illegal aliens.
VOICE staff work directly with victims and their families, answer questions about illegal aliens and immigration enforcement, and connect callers with available resources.
DHS VINE: Helps registered users with custody status information and notifications related to individuals in ICE detention. The system supports victims and their families by delivering timely, automated notifications about custody status changes for eligible individuals, helping them stay informed and make decisions to protect their safety.
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